Real Estate = Relationships; Most Fail At Basic Steps
Heejin used to have a manager at her office who was exceptionally fit, athletic, handsome, energetic, interesting and charismatic. But, he could never maintain success in his endeavors b/c he could not establish strong relationships at any level (with clients, employees, vendors, etc.). His two biggest mistakes: 1. He never said “please or thank you;” and 2. He was always interesting but never interested (in others).
Dan Sullivan recently had a short podcast (only 6 minutes) about this called How To Strengthen Relationships: http://blog.strategiccoach.com/how-to-strengthen-your-best-relationships/. They are basic “kindergarten values,” but tenants most people do not consistently follow. Excerpts are below.
1. Show up on time. If you agreed to show up at a particular time, always be on time.
2. Do what you say.If you tell someone you’re going to do something, do it. If not, get back to them to and ask if it’s possible to rearrange things or to come up with another solution.
3. Finish what you start. If you’ve promised someone you’ll do something, finish it — never leave it hanging.
4. Say please and thank you. One shows respect, and the other shows gratitude. A person who is respectful and grateful has enormous credibility in all their relationships.
5. Be “Interested” in others rather than proving how “Interesting” you are. No matter how interesting you are, people like you much more if you are interested in them.
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