900+ Five-Star Reviews

“To get the home of our dreams, we went with JVM in order to offer a 14 day close. JVM delivered and we couldn’t be happier. The process working with JVM was seamless. Everyone we worked with was on top of their game and very communicative. They let us know what was needed from us and what to expect next all via email. We never had to go on the phone even though they offered every step of the way. They also have good FAQs and materials on their website that explain the closing process—a process that was pretty confusing for a first-time home buyer like me. I have a hard time believing a big bank could ever deliver an experience like JVM in a 14 day time window. You won’t regret going with JVM.”

“My husband and I just moved into our new home and we can honestly say that our experience with the JVM Lending Team has been nothing but wonderful!

From the very beginning, Heidi and Mary were so friendly and encouraging. We worked with Jenna and Erin for most of the lending process and they were such a pleasure to work with. They expeditiously responded to every email and question we had, and were sure to always follow up. We worked with Beau and Theresa for final approval documents and they were also as friendly and helpful as can be. Jay also reached out to follow up after we closed, and completed our positive experience.

When they say they can close in 14 days, they really mean it! They exceeded our expectations when it came to first time home buying, and we will happily refer them to anyone in the market for a new home!”

“Here to confirm what everyone else is saying- going with JVM gave us a definitive edge on other bidders (and there were 10 other offers on our house) as the seller’s agent knew of JVM and their sterling reputation and steered their client towards us and away from another HIGHER offer from an less reputable lender. Speed to close is everything in this market- JVM was actually offering a quicker closing than we were ready to move in!

They have a big team which means any and everyone is willing to jump on your every question. It was a big positive for us as first-time buyers.”

“I had a fantastic experience working with JVM to get a mortgage to buy a new home. I had gotten a pre-approval with them earlier in the year, but an opportunity came up unexpectedly that was slightly outside that range. JVM worked through a number of scenarios with me at the last minute, which let me put down a competitive offer that was ultimately accepted.

The closing process was smooth until another last minute issue that was entirely my fault and had me in a bit of a panic. Again, JVM was able to help me work through this and got me across the finish line.

Everyone I worked with at JVM was friendly, patient, and responsive to all of my questions. I really appreciate the work they did and would recommend them to anyone. Thank you to the JVM team, especially Ben, Leslie, and Larisa!”

“I cannot say enough great things about my experience with JVM Lending. From start to finish, the process was so smooth for what normally would be a very stressful and important transaction. Every single person we worked with on the team went above and beyond to help, was available to quickly answer any questions we had and found us the best rate for our home loan. Their knowledge and expertise was very apparent and above all, I really appreciated their willingness to get us information we needed, even during non-business hours – you can tell they care on a personal level. I highly recommend working with the JVM team and look forward to another opportunity to work with them in the future. Thank you Andrei, Connie, Alex, Jennifer, Leslie and Madeline for your fantastic service.”

“I worked with JVM a year ago in getting a approval for a home purchase. I was very happy with the turn around time on that. The team did a great job of keeping me informed and always responded quickly to my emails with clear, straightforward info. Now, after a year of searching, I’ve just closed on my home. I’ve worked with several people at JVM over the course of this process and all have provided excellent service. The specifics of my financial situation are somewhat complicated, and while working through all the details was a bit tedious, JVM handled it wonderfully. I wouldn’t hesitate to work with them again and refer my friends.”

“We worked with JVM Lending on a new home purchase and highly recommend. They were responsive, organized, and helpful. We interacted with several different people and everyone was coordinated and fully aware. Their online portal is also intuitive and easy to use.”

“JVM’s staff were all efficient and skilled guiding us thru a complex financial transaction. Although the Real Estate Market is white hot, all of our questions were answered promptly, they monitored every critical document, and everyone was cc’d to keep communication flowing.”

“The JVM team was amazing to work with. I needed a fast close and they got the job done less than 20 days after I first reached out to them. The have a team of people, each specialized to support you at different phases of the process. They are always responsive (they use technology to their advantage), they are experts on all parts of the process and the nicest people. Their rates are also the best I came across. Highly recommend!”

“Desiree and her team were great to work with! She was very thorough and spent a lot of time answering our many questions. We emailed her and the team after hours and weekend and always got a response within minutes.
JVM cares about their clients and about providing great service!
I can’t say enough about how wonderful and easy they made the process of refinancing our home.
You will not be disappointed if you choose JVM to service your mortgage!”

“I recently refinanced my home using JVM Lending. The entire experience from start to finish was great! I got a fantastic rate, which I locked in, I was kept up to date from start to finish, the folks I worked with were extremely nice, and the escrow closed when they said it would. Best of all I got to consolidate my mortgage and HELOC, plus take out some extra cash to pay off my car, a large property tax bill and some medical expenses all while keeping my monthly mortgage payment the same as it was before I re-financed!!! The best Xmas present ever–thanks JVM!!!”

“We just bought our first home, and we couldn’t have been happier with the great job that everyone at JVM Lending provided. Madeline, Diandra, Jay, Jenna, and Beau were all so nice to work with. They all kept the loan process moving along as smoothly as possible. They were prepared for anything, keeping us one step ahead at all times. We ended up closing before the date that we had all planned on! They were also great at explaining all of the details throughout the process, which was very helpful for us first time homebuyers. And did I mention how quickly they work? They got in touch with us on a weekend to get our pre-approval started. We were very impressed with their work.”

“I worked with JVM on a new home mortgage closure. I was referred to them by my realtor (who is also amazing to work with). I had a great experience working with JVM, the communication was crisp, their online system is easy to use, they kept me in the loop in throughout the process. I didn’t encounter any bad surprises, due to COVID at times they need to speed up the process for closing and the lender took care of these expediated service costs.
I highly recommend JVM for all your mortgage needs to my friends and family.”

“JVM Lending is nothing short of amazing! I cannot recommend their services enough, especially if you want to win a deal in the insanely competitive Bay Area real estate market. This group is creative, enthusiastic and very supportive, as well as super professional. They are available for questions at all times- someone is always on call, which is a huge comfort when questions come up that are time-sensitive. I can’t believe how fast we closed, but that was a key to winning the deal with the seller. This team is also masterful at finding ways to allow buyers to make non-contingent offers, and great about illustrating all the scenarios, so you can be very aware of exactly what will happen in best and worst case scenarios. I found that very helpful for decision-making. Never thought I could feel this way about a lender, but everyone on this team is just lovely. Thank you for making my experience so pleasant and successful!”

“This process was very simple. Any time I had a question someone was always able to answer it right away. Every person I spoke with was very professional and nice. The interest rate was the lowest that I have been able to find and I have been looking for a couple of years. I will definitely use them in the future and have already given their information to friends. I have worked with many different companies in the past and this one far exceeds all others.”

“The JVM team are rockstars! They work quick and efficiently to help get you prequalified as soon as possible as well as the best rate possible. They were available on the weekend to start the process immediately when my family fell in love with a home and wanted to put in an offer. The online portal was easy to use and guides you through documentation seamlessly. We do not plan on needing another mortgage anytime soon, but if we need any lending assistance we will be using JVM!”

“The reviews are true! I selected JVM based on Yelp and they truly exceeded my expectations. Everyone I dealt with on the team was friendly, professional and always available. As a first time home buyer I appreciated their patience and lovely customer service and follow through. Even our escrow officer and agent were impressed by them! I am very grateful to them for making what could have been a daunting experience, such a pleasure. Thanks again to the team.”

“Can’t. Speak. Highly. Enough. JVM was a family-connection that got our engagement started. They were amazing. Worked great with James, the title company, and everyone else involved. They made everything much simpler than it was going into this whole process. Thanks JVM!”

“We worked with JVM Lending with the purchase of our very first home. They made the process so easy, I wish I didn’t wait so long to buy one. They were reliable, always available to help me with my many requests and extremely friendly. The option to close so quickly also made our offers more attractive. We will definitely use them again!!”

“JVM helped our new family get our new home in just 15 days! With a great team of knowledgeable and friendly financial professionals at your disposal, I can’t think of a reason to go anywhere else. Each and every team member gave us the attention we needed and were incredibly quick and responsive to my questions. I’ll be coming back to JVM for sure!”

“We just bought our first house in bay area. People used to tell us the whole process of buying a house is very hectic and stressful. It wasn’t as bad as described; thanks to JVM Lending. I had a great experience working with Erin, Jenna and the team. Communication was prompt and clear, resulting in quick closing. The house I bought was on a short sale notice by a bank and JVM did exactly what needed to be done. I highly recommend JVM Lending, especially if you need to close quickly. I am very pleased with my realtor for hooking me up with JVM Lending. All the best to the team.”

“We were pretty blown away with the professionalism of everyone on the JVM team we worked with. They completed our loan way faster than we would have expected and I am sure that a lot of it has to do with the efficient way they communicate tasks and request your documentation through their sophisticated web portal. In the past, the big banks I’ve worked gathered information through emails or secured email services – so frustrating! JVM also worked extra hard to get us the best rate possible, better than we initially anticipated. Lastly, we got communication from them even throughout the weekends, keeping the momentum on our loan process moving constantly. I will definitely work with them again in the future.”

“JVM Lending is fantastic! All the team members are fabulous! I just purchased a home – first-time buyer! I was terribly nervous and anxious, but having the JVM team made the experience a positive one. Chingchi Yu, Senior Closing Specialist, worked closely with me and helped me along through this endeavor which I was so fearful of. Jenna Armstrong, Senior Mortgage Analyst, also worked with me, partnering with Chingchi. I think I emailed them about a million times a day, and they always responded right away and answered my questions thoroughly and in a way I could understand. Our communication was by email and phone – but I actually felt they were right by my side! I also had contact with Diandra Prutton, Senior Mortgage Analyst, Beau McGlasson, Appraisal Manager, and Nicholas Saenz, Mortgage Analyst & Business Development Officer. This is a team for success!

When JVM says they can close in 15 days, they really mean it! JVM actually helped me win my house over other bids as the sellers knew them and their great reputation for a quick and seamless 15-day close.

I recommended JVM to one of my friends, and guess what – JVM helped with her first house, and she’d already contacted them for this second one. The JVM team members are incredibly friendly, professional and knowledgeable. Thank you, JVM! You are the best!”

“JVM IS AMAZING and are the lenders to use! I had previously been working with a bank as my lender, and had requested a pre-approval letter on a Friday afternoon for properties I was going to look at that weekend. I was then notified that my pre-approval had expired, so I was tough out of luck and my application would have to be re-submitted. I was fraught, so my realtor gave me a recommendation to look at JVM Lending. I filled out the form online and when I finished I decided to write a follow up email to my contact to explain the situation. Before I could hit send, I received not only the auto-receipt email, but an email from one of the agents letting me know they could help and what I need to do to continue the process. They provided me a pre-approval letter that weekend and I was able to make an offer on the place I now own.

That was just the initial application. The entire process was so smooth and efficient with superb customer service. I was a little uncertain with having to deal with so many different people, but they quickly squashed any concerns I had. Every transaction and step was seamless and everyone reached out and offered help, and they meant it. I had questions a few times, and they were quick and accommodating with my schedule to respond. They also were always on top of all the paperwork, and even ahead of the game! They also explained every thing very clearly and all of their FAQ and guides were very helpful and informative. They were in constant communication and before the weekend, I would receive updates if anything was outstanding on their end.

The final touch, a handwritten card from the owner and a housewarming gift from the company!”

“Honestly, for our first home this was the smoothest, most pleasant experience I’ve had. You could email them Sunday night and expect a response! Unreal. We’d come to find later that talking with our dozens of friends that have bought homes, NONE compared to our experience with JVM. They’re warm, friendly, KNOWLEDGEABLE, and just plain rockstars! They break down the whole process for you, and their project management is on point. We even had the seller’s team be surprised by how efficient JVM was. If we ever buy another home in another state, I’ll honestly push to have JVM re-licensed there to be our lender. Thank you guys!”

“My agent recommended JVM Lending because I needed a competitive advantage over other bidders in this crazy east bay market where other bidders are offering cash, and well over the asking price. The combination of being a local company that knows this market, offering a fast close (mine was less than 20 days) with no contingencies, and their ability to turn around appraisals in just a couple days were the winning combination! And the team and their workflow was simply amazing. Every JVM team member was an expert in their specific role, and the handoffs from one person to the next were smooth and seamless. Thoroughly professional and delightful to work with, I always felt supported and up to date with the progress of my loan!”

“Extraordinary and professional organization. My wife and I purchased a home in Santa Clara recently and quite simply we received the best conceivable service from JVM. Everyone we interacted with was highly professional and knowledgeable. Clearly everyone at JVM is well trained and highly skilled at knowing their financial products and also working with customers. We were considering an alternative loan structure with what will be an unnamed national commercial bank and it was night and day in terms of service. The bank was so opaque, slow, and unreliable to work with but everything with JVM was very transparent. There was simply no comparison in terms of the quality of people we were working with. JVM found us the right mortgage and made it happen. We are very grateful to them. In a competitive market like the bay area the ability to execute competently and quickly is essential to buying a home and JVM delivered exactly that for us.”

“Working with JVM was the most seamless loan experience I’ve ever had. The level of communication was outstanding. I loved the fact that they had different departments to handle certain different steps of the loan. Again, I can’t say it enough that the level of communication was phenomenal. If your looking for a company that is going to communicate effectively, consistently and with transparency then JVM is the way to go.”

“We had an outstanding experience financing the purchase of our first home with JVM Lending.

We had a short escrow (19 days), and never once felt that JVM didn’t have things well under control. JVM’s communication to us throughout the process was outstanding…we always knew where we stood in the lending process, what was expected of us, and when it needed to be submitted to keep everything on track within our abbreviated timeframe. The team we worked with (Heidi, Diandra, Denise, Jenna, Beau, Meg, and Erin) was friendly, professional, and capable in all of our interactions.

We would work with JVM again, and can enthusiastically recommend them to anyone considering a lender (and looking to have a low-stress closing process!).”

“I almost never write reviews for anything, but the service I received at JVM for our home purchase, followed by two refinances, has been extraordinary. So happy we found them. They are consistently responsive to questions, clear in their explanations and transparent about analysis of rates at every step of the way. Love them.”

“My loan was a very difficult one, in fact I didn’t think it could be done. But, the team at JVM got it through it with no problems at all! The overall professionalism of JVM Lending and the company’s desire to get things done and get them done correctly and expeditiously was extremely impressive.”