We were founded in 2006 by two grizzled mortgage industry veterans, Jay Voorhees and Heejin Kim – who were determined to do things differently – very differently. In 2008 they got their chance when the mortgage industry imploded in one of the biggest financial meltdowns in history.
People lost trust in mortgage lenders and the mortgage approval process became downright painful. Making matters worse, most loan officers couldn’t begin to keep up with all of the guideline and technology changes.
Jay and Heejin recognized these issues and sought to rectify them by completely reimagining the mortgage lending model.
More Than Loan Officers
First and foremost, in an effort to improve service, responsiveness and accountability, they eliminated all loan officers and replaced them with an extraordinary “super team” of highly trained and very skilled Mortgage Analysts and Closing Specialists.
They did this by ramping up their hiring standards to levels never before seen in the mortgage industry and by creating an exceptionally comprehensive training program that is also unmatched in the industry.