Desiree Heisinger plays an integral role at JVM as a Closing Specialist, where she focuses on seeing mortgage transactions through, from point of submission to underwriting to funding and ultimately closing. Desiree acts as an advocate and liaison for JVM’s borrowers, ensuring that each file she receives is 100% accurate and is not met with any issues when it’s sent through to underwriting and escrow.
Desiree first joined the mortgage industry four years ago, managing and processing complex files at one of the five largest mortgage companies in the nation. Her hard work and analytical mind allowed her to be promoted quickly to be a Junior Processor, where she was the point person for borrowers, escrow officers, underwriters, and Realtors, all while playing a key role in ensuring loans were closed successfully and on time. Prior to entering the mortgage industry, Desiree honed her customer service and time management skills by working in the service industry and interning with a top hospital while in college. In her free time, Desiree loves to read just about any book she can get her hands on and going on dirt bike adventures with her husband, Nik, and their lab/border collie mix, Jax. On the rare weekends when they stay in town, Desiree enjoys the local farmers market and exploring local attractions.