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based on 1180 reviews
This company is Top notch, they are so good who the heck cares about the rate. Other companies will take you thru the 7 circles of hell to get a loan but this company treats you like you are a spa getting a massage when it comes to loan. They are great, I did a few refi with them and they all went as smooth as silk. they take the sting out of doing a loan. They are great top notch service.
I rarely leave any kind of feedback, but we had a wonderful experience with JVM team and they deserve 5 stars. I would rate them 10 stars if Yelp had the option. Everyone knew exactly where I was in the process, they are always one step ahead of me, their communication was outstanding, professional, easy online portal to upload files, JVM gets things done in a timely manner. If you are searching for a lender, look no further and go with JVM.
The JVM team came and saved the day after my original lender couldn't adhere to the timeline they agreed to. JVM got an appraisal done in less than a week and their communication was top notch, keeping me informed and answered all my questions within a hour every step of the way. They helped me closed in less than 30 days. I highly recommend JVM!
We are first time homebuyers and JVM made the entire process super easy. We decided to go with JVM after subpar customer support experiences applying for loans at BofA and QuickenLoans. JVM didn't disappoint. They know the local market very well and helped us close a house in Benicia in 21 days. They answer questions and emails within hours, sometimes within minutes. They went above and beyond to make sure we had all the info we needed in order to make decisions throughout this stressful process. I can't think of a way they could have done better!
JVM was wonderful. I cannot think of anything that they can do better. I am here on a visa and have no idea about how the house buying process works here. They were supportive, patient, communicative and made the whole process a pleasure. Thank you so much!
Everything about my experience with JVM is 10 stars. They work fast, efficiently, honestly, and every single person I dealt with was amazing. I can't imagine working with another lender for future purchases!
Our agent recommended JVM to us for our first home purchase, and I'm so glad we went with them over online banks and bigger corporations. They were very thorough during the application process, so our pre-approval was strong, and they were able to match to a lower rate than originally quoted. Throughout closing, they were emailing us with updates all the time and everyone we spoke to was friendly and professional. Best part, we closed in less than 20 days! I'd recommend JVM if you're looking to buy or refinance!
I was working with another lender who stopped answering emails and calls. The initial meeting was great so I'm not sure what happened there. I decided to look for another lender and stumbled across JVM Lending online by accident. I'm so glad I did! The JVM Lending team was great with answering all my questions, they were super responsive and helpful. Their customer service is second to none. It was an awesome experience and they made it simple, smooth and worry free. If you want a lender that's responsive, fast, and professional, then look no further, JVM Lending is the way to go. It was a seamless transaction from start to finish. I appreciate the JVM team for all they had done.
I can never say enough about JVM. To sum it up, they are elite lenders. They do what no other lenders can. They have set the bar so high that in my experience, other have always fallen short. I have refinanced my home a few times, bought and sold using JVM. Each and every time they have been phenomenal to work with. They are incredibly knowledgeable, speedy and professional in their transactions and leave you feeling like royalty. Needless to say, I give them five stars!!!
My agent recommended JVM to me. I found myself filling out a loan pre-approval online on Tuesday night and the same week on Thursday night I was in contract! The welcome was warm and I got introduced to team members as the process unfolded. Their portal allows for reviewing, signing and uploading documents online, which is a huge time saver. Everyone at JVM was very responsive and professional, but in my case Larisa did a phenomenal job and takes the cake!
JVM allowed me to achieve my lifelong goal of owning my dream home. Everyone at JVM was a joy to work with. Nik Heisinger is extremely knowledgeable and pleasant to work with. I love how communicative the entire team was during this process. I would highly recommend anyone seeking home purchase/refinance to give JVM a call. Thank you to the entire JVM team!
We did our homework when it came to choosing a lender and nobody could beat JVM! We worked with Victor, and the communication and customer service was phenomenal. The whole team did everything they could to make our offer competitive and streamlined. Any time we had questions or concerns, someone was available. We ended up with an amazing rate, a flawless (and super fast) close, and nothing but great things to say about everyone there. We are so happy to have come across JVM and will send all of our friends and family members their way in the future!
JVM Lending definitely came to our rescue. After having a bad experience with another lender, our agent Mariama connected my wife and I with JVM Lending. They immediately turned our situation around in such short notice, or best said, the same day. They were able to lock our interest rate at such reasonable rate. Wesley and Kelsey were such amazing people to work with. They made the process a million times easier. They were there in every step of the entire paper work and answered every single question we had. My wife and I are now HOMEOWNERS thanks to the amazing JVM team! If you are looking for a professional, responsive and incredible lender, JVM is your go to.
JVM, where do I begin? Oh, I know! They are the best team that make it very seamless for agents and clients. I began using them in recent months when I moved teams and let's say I wish I found out about them much sooner. Working with Aaron and Victor, these two are the dream team. Whenever I had questions or my clients had questions not only where they both fast to respond but they rolled out the red carpet and provided a 5-star limo service ride. My clients were able to get their offer accepted in this competitive market with a fast 15 days close all thanks to Aaron and Victor. SO GO WITH JVM OR BE STUCK HOUSE HUNTING FOR A LONNNNNNNG TIME!
My husband and I were first-time homebuyers and JVM made what is such a scary and unknown thing so easy! We decided to go with JVM as a recommendation from my little brother (1st-time home-buyer too) and my mother (relocated to the bay area from NOLA), who both had amazing experiences with JVM. Boy, are we happy we made that decision, JVM exceeded all our expectations! We closed on our home in Concord in 21 days. They answer questions and emails within hours, sometimes within minutes. They truly went above and beyond to make sure we had everything we needed to make decisions, navigate all the paperwork and the technology is so user-friendly. They have really thought of everything to make this experience a pleasure!
Being a first time home buyer, I was certainly overwhelmed by the many steps necessary to take when buying a home. Luckily a close friend referred us to JVM as the excellent choice for first time home buyers. And she was right! Not only is JVM very well known and established in the Bay Area but their team was very professional, knowledgeable, quick to respond, and always willing to answer questions - and I had many! I highly recommend JVM to anyone looking for a lender who will really work with you and explain things thoroughly. They are thorough with their due diligence (and it makes sense why) but once you're past this step, you're really in good hands. Thanks again JVM for your help and for giving us the opportunity to buy our first home. We couldn't be any happier!
The team at JVM was fantastic to work with. We worked with Victor, Larisa, and Jennifer on the different stages of the process and they were all extremely knowledgeable and helpful every step of the way. The online portal was also very easy to use. We were able to close even earlier than expected due to the excellent communication and great service provided by the team. I would highly recommend JVM to all my family and friends.
I went through JVM for my home mortgage, and everyone that I have dealt with has been incredibly knowledgeable and helpful. I am very grateful to have gone through them for this experience. I have to give a special thanks to Emily Albertson, who has gone above and beyond for anything that I have gone to her for. Even after the fact, her follow up and responsiveness has been unmistakable from a professional who truly cares about other people. Thank you so much for all that you have helped me with Emily!
Writing this as a Realtor that has worked with JVM over many clients! I only have great things to say... the team at JVM thoroughly educates buyers, is quick to respond to calls and emails, they do pre-underwritten preapprovals which local agents know is gold... but moreover, their reputation precedes them. Agents know how solid that JVM pre-underwritten approval is, and it definitely helps me do my job better for my clients. Overall, during the entire course of helping a buyer buy a home, they help me to help my clients better. Love having JVM Lending as part of my team! They are seriously Lender Ninjas!
I first learned about JVM Lending through my inner circle. I was extremely impressed with how fast the process was and also that JVM Lending gave me a competitive interest rate. Natalie Nolan, Hannah Papazian, and Paige Berglund were so nice and they communicated very quickly. I felt that JVM Lending took me seriously as a first-time homeowner and went out of their way to ensure that all of my questions were answered. I have shared with my coworkers and social network how exceptional JVM Lending is and I will continue to refer people that I know to this wonderful organization!
We could not have been more satisfied with JVM Lending. The service, attentiveness, and communication we received was unmatched, and they went above and beyond to answer all our questions and work WITH us throughout the entire home-buying and closing process. Thank you, Wesley and team for your outstanding support!!
We chose JVM after speaking with several different lenders. As first-time homebuyers, we appreciated that JVM was quick to respond to questions and went into great detail while explaining each step of the lending process. Even our realtor commented that she was impressed by JVM! The entire team was a pleasure to work with.
JVM Lending gave me a best in class lending experience! They were efficient, responsive, courteous, and lighting fast. I was able to close my mortgage loan in just over two weeks. And because there is such an emphasis on employee cross-training and putting the customer first, the service is excellent. Many thanks to the staff, especially Nik and Connie!
This is my second time working with JVM. My first experience was so wonderful and easy that when it came time to sell my house and buy another one, there was no question who I should reach out to. And the second time was just as pleasant as the first. Wesley and Jess were both very communicative, understanding, accommodating, and knowledgeable. We had a particularly odd situation with our transactions and they helped navigate us through each potential hurdle. They helped us land our dream home, but if we are ever in need again, JVM will be my first call.
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