Jenna Armstrong is a Senior Mortgage Analyst and the manager of JVM’s Contract Desk, one of the most vital positions at JVM. Jenna’s responsibilities include explaining market conditions, quoting interest rates to borrowers, and screening contracts and loan files for issues before they move to Processing. Jenna is the primary architect behind JVM’s famously smooth escrows, as she is tasked with making sure all of the right pieces are in place. Jenna also assists with training, systems, and marketing, and she plays a significant role in managing JVM overall. Prior to JVM, Jenna garnered five years of experience in the project management and customer service fields, with several employers including a prestigious university and a major retail chain. Jenna grew up in Ojai, CA before attending UC Davis where she excelled academically and earned Bachelor of Arts degrees in both Psychology and Music. Today she resides in Walnut Creek with her husband and on the weekends you can find her photographing weddings or children, traveling, or enjoying good friends and family.