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Defining Core Values; Customer Testimonial Says It All

Business gurus often remind entrepreneurs to frequently and openly set out their core values. It is essential for referral partners, customers and employees.

When businesses consistently practice and exhibit their core values, their brand and reputation are enhanced.

JVM receives many wonderful testimonials but the one we received yesterday was especially well-received b/c it was unsolicited and it illuminates many of the values we hold dear: Speed, Diligence, Team Work, Responsiveness, Congeniality, and Constant Communication.

The testimonial is below.

Hi Meg,
Thanks! And thanks for the housewarming gift. It’s fine to send it to the new address.

I also want to personally thank you and Jenna and Denis for all your help. You guys have been absolutely wonderful to work with. Each of you were always patient with my questions and concerns. You were always positive and friendly. You were prompt and thorough in all your responses. You always kept me informed of each next step with clear instructions. Your 17 day close was a major factor in my getting this home. And you took care of a very last minute issue which had me very concerned, but which you handled in the same prompt, professional, thorough, and reassuring manner as any other routine item. I couldn’t have asked for more. Thank you!
Sincerely,
Ron

Jay Voorhees
Founder/Broker | JVM Lending
(855) 855-4491 | DRE# 01524255, NMLS# 335646