Please Note: JVM Lending is temporarily unable to accept new refinance applications. We have met our maximum loan volume capacity and are unable to process additional applications without sacrificing the 5-star experience to which our valued clients are accustomed. We sincerely apologize for this inconvenience.

We are still accepting new home purchase applications, and still have capacity in our purchase loan division.

Whoever Has The Most Friends Wins; A Reminder That Hard Work Alone Doesn’t Cut It

NYU Professor, Scott Galloway, who I quote often b/c of his exceptional success in business, tweeted this: “People think of it as strong alpha males who deserve to win. That’s not what Darwin suggested, or what has been demonstrated. The most successful strategy in life is friendliness and cooperation, and we see it again and […]Read More

Why Home Prices Did Not Crash With 15% Unemployment? Planet Money Explains

After the COVID-19 crisis was in full force, I wrote several blogs in March and April pointing out why I thought housing prices would not crash as a result of the crisis. In response, numerous agents emailed or called me to suggest that I was being too optimistic and potentially misleading people. So, was I […]Read More

Purchases Surge! Avoiding Herd Mentality; Don’t Watch the News! North Korea Too

Our purchase volume is up 600% over last month, and this is why: We and our top agents didn’t get the memo that said the purchase market is dying. Yes, it slowed down but we all kept going full speed as if nothing had changed, knowing that the overall market remained huge. DON’T WATCH THE […]Read More

WWI General Court-Martialed for Bucking the System/Recommending Better Tech!

General Billy Mitchell is one of the more fascinating stories in American military history. He was a WWI combat hero who ended up in charge of airplane and tank development in the 1920s. He quickly saw that all future wars would be won or lost by the combatants with the best airplanes and tanks. As […]Read More

Excessive Worrying About Tech Disruptions

JVM WILL DIE (or change) (a lot) 10 years from now JVM Lending will not exist… in its current form (or anything even close). The same holds true for ALL of the major real estate brokerages we work with. AI, 5G, Cloud Storage, Bots, and every other aspect of tech will without a doubt massively […]Read More

Lessons From a Gruesome Medieval Battle

  Nicholas Hook shoved his arrow into the soldier’s eye socket and kept pushing until he felt the arrow slide through the soldier’s gelatinous brain and finally come to a rest at the back of the skull… OK – the above is an “attention-grabber” (I hope it worked 😊) that actually happened in a book […]Read More

OLD Coaches Changing NFL – NOT the Young; Need to Innovate!

Ten years ago, the New England Patriots led the Indianapolis Colts 34 to 28 late in the 4th Quarter, and it was “4th and 2.” (even if you’re not a football fan, keep reading; the blog is short and there is a great message here 😊) New England’s coach, Bill Belichick, decided to go for […]Read More

Don’t Set Goals for 2020! Systems Please!

“GOALS ARE FOR LOSERS” That is the opinion of Dilbert cartoonist, blogger and author Scott Adams, and it is a point he makes in his 2013 best-seller – How to Fail at Almost Everything and Still Win Big. NOTE: Mr. Adams has become a political commentator since he wrote that book and I am neither […]Read More

2010s = Best Decade Ever? Holy Change Batman!

We are pummeled with negative news every day b/c, frankly, it sells. Fortunately, at the end of every year numerous columnists remind us both of how much improvement we have seen and how quickly things have changed. From the Business Insider, we get Tech Products That Didn’t Exist Ten Years Ago. The list includes the […]Read More

Salesperson/Deal Maker vs. Manager; Lesson from Disney’s CEO

I recently read the autobiography of Disney CEO, Robert Iger, and I of course loved it. Iger started out at ABC television in 1974 and quite literally clawed his way to the top – enduring adversity and setbacks that few of us mortals could have ever endured. He ended up at Disney after Disney bought […]Read More

Danger! Bill Belichick, Steve Jobs, Jeff Bezos & Nick Saban “Wannabes”

I received a surprising number of comments in response to Friday’s blog about Patriot’s Coach Bill Belichick. Most just appreciated the message, but several said they know or work for people just like Belichick, and this made me smile. I smiled b/c I read about or meet people all the time who try to channel […]Read More

Lessons From the Greatest Football Coach of All Time

I rarely watch sports but I love to follow the personalities b/c the drama is so extreme and the stakes are so high. B/c of this I recently read the book Belichick – The Making of the Greatest Football Coach of All Time, and it was fascinating to say the least. Belichick, the head coach […]Read More

5 Reasons to Keep a Gratitude Journal; Happy Thanksgiving Too!

JVM will be closing at 1 PM today for the holiday. We will, however, have Mortgage Analysts “on-call” all day today as well as on Friday, Saturday and Sunday, as always. We will not have anyone on-call tomorrow, Thanksgiving Day. THE GRATITUDE “FAD” 😊 Every Thanksgiving we all get endless reminders to be grateful for […]Read More

How Hard Should You Work to Succeed?

A few years ago, we hired some extremely talented people from Silicon Valley who informed me after they started that people from Silicon Valley “usually don’t work that hard,” and that the famous “Silicon Valley ‘all-nighters’ are just myths.” Those people are no longer with us for several reasons, not least of which was the […]Read More

How Do You Not Be Blockbuster?

I received a lot of feedback yesterday in response to my blog “Netflix vs. Blockbuster.” Some asked what I meant, and some asked how to find the next Netflix. What I meant is that we all need to make sure we don’t wake up one day to find that our industry has changed so much […]Read More

Blockbuster Video vs. Netflix – Lesson for All of Us

There are some business stories that surface over and over in the many business books I read. Here are a few great examples. Steve Jobs “borrows” the GUI and mouse from Xerox. Jobs famously visited Xerox and immediately saw the potential of the mouse and (Graphical User Interface) GUI, and the rest is history. Here […]Read More

Charles Schwab No Longer Charges Commissions for Trades

Charles Schwab started to offer discount brokerage services (low commission trades) way back in 1975. Much of the financial industry paid little attention to the upstart firm but it nonetheless continued to grow and capture more and more market share. And then finally, 44 years later, Schwab announced that they would charge no commissions at […]Read More

“This Is the Biggest Predictor of Career Success”

My brother recently shared this article from Inc. Magazine that explains the biggest predictor of career success. It is NOT “talent, brains, grit, luck or connections.” The biggest predictor of success is being part of an open network. To explain what an open network is the author defines its opposite – a closed network. A […]Read More

Luck vs. Talent; The Risk of Confusing the Two

One of my favorite podcasts is “How I Built This,” as I mention often. In the podcast, entrepreneurs tell their stories (often terrifying) of what it took to get their companies off the ground. There are usually two recurring themes: (1) the founders had to go through hell and back to achieve their success and […]Read More

WeWork’s Pending Crash; Expanding During Good Times?

Scott Galloway is an NYU business professor and entrepreneur whose commentary I love! Recently, he has been beating the heck out of WeWork and what he says is a ridiculous over-valuation. For those of you who don’t know, WeWork is a shared-office-space-provider that caters to entrepreneurs and small business people, and it is currently booming. […]Read More

Pursuit of Happiness :)

“…that all men are created equal, that they are endowed … with certain unalienable Rights, that among these are Life, Liberty, and the pursuit of Happiness.” When Thomas Jefferson wrote that famous line in the Declaration of Independence, leaders and philosophers the world over all thought “WTF?” This is b/c no official document had ever […]Read More

Happy Fourth of July! A Few Fun Facts

Given that few people are working today, I am keeping the blog short with only a few Fourth of July Fun Facts:  Most Declaration of Independence Signers Signed on August 2nd. Only two people signed on July 4th, so we might be celebrating the wrong date. John Adams and others wanted July 2nd to be […]Read More

In-N-Out vs. Five Guys – Pristine Systems Are Key!!

I had a brutal case of the flu last week and the only thing that sounded good at the tail end of it was cheeseburgers with raw onions. I have no idea why, but it did give me an opportunity to compare my local In-N-Out and Five Guys burger shops. And boy was it interesting! […]Read More

Rental Car Horror Story – Analogous to … Everything!

My wife Heejin travels to our Texas branches every week and rents a car. She normally rents from Hertz Gold b/c it is so easy and frictionless – you literally just walk up, hop in the car of your choice and drive away. But, recently Hertz Gold was ridiculously overpriced b/c of a major event […]Read More

Why Shake Shack’s Founder Is So Inspirational! “Hospitality vs. Service”; Success Recipe!!

60% of restaurants fail in their first year of business, and 80% are gone in five years. That is why people are so inspired by Danny Meyer, the founder of Gramercy Tavern, numerous other restaurants, and the entire Shake Shack chain. Virtually ALL of his restaurants thrive and his net worth is close to $700 […]Read More

All-Time Record Month!! Why and What Did We Learn?

May was another all-time record month for JVM Lending – with 83 loans and $45 Million funded. It is fun to look at what spurred our recent growth and success. Here are a few thoughts – in no particular order: True Agent Support.  We built out a highly effective agent support network that includes our […]Read More

Away Luggage; Partnership, Networking and Life Lessons

I recently found out that my L.L. Bean luggage is very uncool 😊. My niece let me know after she listened to Away’s founder on this recent How I Built This Podcast – another episode I highly recommend b/c it was so fascinating and inspiring. I told my son about the podcast, and he too […]Read More

The Extreme Need for Nice – Part II

My wife Heejin recently received the below text from an agent: “I just LOVE your team. You and Jay did good. These people are such beautiful souls. Jenna really helped me yesterday with some issues that were encumbering being able to sign some disclosures and she was so kind, upbeat, and loving. Makes such a […]Read More

Expect The Worst & Be Happier – Restraint, Logic, and Moving On

Years ago, we spent several hours and over five hundred dollars cleaning up a borrower’s credit. As a “thank you,” the borrower went silent on us, never paid us, and took his cleaned-up credit to another lender to finance his purchase. The borrower’s duplicity enraged me and there was nothing I could do about it, […]Read More

Ego, Hubris, Hot Markets, & WAMU’s Collapse

I don’t share this often but I used to play in a summertime three-on-three basketball league with Steph Curry and LeBron James (they were my teammates). We not only went 25 and 0, we held every other team scoreless! After two seasons of this, I knew I was great at basketball. So, I dropped Steph […]Read More

Share Our Mortgage Info, Please! Educating Buyers With Awesome Content :)

One of our borrowers once told us – “I asked the same question to three other loan officers before I read the FAQs on your website, and none of the loan officers came close to explaining the answer as clearly as your FAQs.” We take enormous pride in the info we provide on our website, […]Read More

Benefits of Playing By The Rules; College Admissions Scandal

Years ago I worked for a company that required all applicants to pass an IQ test before they could be hired. And I remember one applicant in particular who had just graduated from Harvard and who could not pass the test (even with two tries). Everyone was very surprised until we found out that the […]Read More

Be Lucky; Hire Lucky; Luck Can Be Cultivated

A friend of mine was recently promoted to the executive (“C-suite”) ranks of a nationwide food conglomerate and he is now set for life. When I congratulated him and asked what he attributes his success to, he said it is just pure luck. That response made me laugh b/c he was decidedly unlucky in so […]Read More

The Importance of Perfect Shoelace Tying

John Wooden was one of the most successful people of all time, and his amazing record as UCLA’s basketball coach is proof of his success. He won 10 NCAA championships, and had a stunning 80% win/loss record. One of our favorite stories is how he started every season with the most fundamental of lessons: how […]Read More

Learning (a lot) From Dutch Bros Coffee!

Dutch Bros Coffee absolutely amazes me b/c they continue to open up new stores and thrive in the ridiculously crowded coffee shop field. There are many factors behind their success but one stands out above all of the others. Dutch Bros is an Oregon-based chain of over 800 drive-through coffee shops in the western U.S. […]Read More

“It Takes At Least Ten Years to Build a Real Business”

BONOBOS FOUNDER GOES THROUGH HELL I was listening to the Bonobos (clothing) founder on the “How I Built This” podcast yesterday, and he was discussing the overwhelming issues he faced while trying to get his company off the ground. Among other things, he ran out of money and could not make payroll, he had a […]Read More

Hire Skill Over Experience – Like Clemson & Silicon Valley

I don’t watch college football, but I do read the headlines and follow the drama b/c the stakes are so high for the coaches, schools and players (who hope to go to the NFL). That is why this recent headline in the WSJ caught my eye: How Clemson Emulated Silicon Valley To Win a National […]Read More

An Homage To My Hero Herb Kelleher of SW Airlines

I learned this morning in this WSJ editorial that SW Airlines founder Herb Kelleher passed away recently. The man is one of my heroes b/c his entrepreneurial exploits are the stuff of legends. He built one of the world’s mightiest airlines and made air travel far cheaper for everyone despite ferocious opposition from the entrenched […]Read More

Great Lessons from Budweiser

I am reading a fascinating account of Anheuser-Busch’s (Budweiser’s) rise and fall in a book called Bitter Brew. The book mostly illuminates how not to run a business or live a life, as the Busch family managers were often conniving, back-stabbing, misogynistic, vindictive, womanizing, arrogant jerks. It is amazing that the company thrived for as […]Read More

Trader Joe’s and In-N-Out: Fans, Not Customers

We give every new hire a copy of a book about In-N-Out Burger. We do so b/c In-N-Out is a great example of business that thrives with no marketing at all b/c its extraordinary customer service, systems and focus on quality keep customers coming in droves. In-N-Out’s story is simply a great business lesson for […]Read More

How To Play Bigger; Be Different, Not Just Better

Heejin and I were recently invited to a Bay Area meeting of the Forbes Business Council, and we quickly wondered why we were invited to a Bay Area meeting of the Forbes Business Council. 😊 The reason was that we were the only people there who were not tech company founders worth $100 million (or […]Read More

Learning From DoorDash – Training in the Trenches

I STEP INTO TRENCHES AND … FAIL We were short-staffed a few weeks ago, so I temporarily stepped into our referral manager/lead taker role, and … failed 😊. I pre-approved people based on outdated guidelines; I was unable to enter all of the data in our Salesforce CRM; and I quickly got buried with all […]Read More

Learning From 100 Days of Rejection; Happy Thanksgiving!

Jia Jiang is a famous author and TED Talk speaker who has made an entire career out of getting rejected. To desensitize himself to rejection and to make himself able to ask for anything without fear, he practiced getting rejected for 100 days by asking for ridiculous things. For example, he asked for a “burger […]Read More

Amazing Facts About Teams & Culture

TEAM CULTURE IS EVERYTHING! If you are part of a team of two, ten or thirty people, you need to know that culture is everything! The reason? Companies with strong cultures are almost eight times more profitable over the long run. Team members are also far happier and more productive. This was driven home in […]Read More

MAKE Yourself Lucky! Article Explains How

One of the most interesting things about the “How I Built This” podcast is how often founders attribute their success to luck. But, according to a recent article in the WSJ, people underestimate how much they create their own luck. The article is short, interesting and very encouraging for anyone in sales or in business […]Read More

Change Your “Mental Models” to Better Solve Problems

NEW “MENTAL MODELS” FOR PROBLEM SOLVING Our new Marketing Assistant, Lauren Cary, came across this excellent article about the need to shift your mental models, and she wrote most of the blog too. The article, which I highly recommend, is called “Mental Models: How to Train Your Brain to Think In New Ways,” and it […]Read More

The Need for Coaching & Networks; Our Experiences

BAD COACHING EXPERIENCE Years ago, I had a business coach insist that I join the Rotary Club. Nothing against the Rotary Club, but it was not a fit for me and it did not help our business. The Coach was also egotistical and bombastic, and I did not enjoy his calls. I also didn’t enjoy […]Read More

25 Principles of Adult Behavior – A Must Read

A friend sent me these principles over the weekend. I loved them so much that I forwarded them to Heejin and our senior team members. They loved them as much as I did, and the 25 Principles are now part of our onboarding process for new team members. The principles were written by John Perry […]Read More

Work Less to Succeed More; A Necessity

“FREE DAYS” NECESSARY FOR FRESH IDEAS The renowned business coach Dan Sullivan’s primary message for all entrepreneurs is to work less. His system involves three kinds of days: Free Days, Focus Days and Buffer Days. Free Days involve nothing work-related. Focus Days involve money-making activities. And Buffer Days are for preparation. Sullivan is adamant about […]Read More

Lessons from President Grant – Avoiding Victimhood

A good friend of mine gave me Ron Chernow’s 960-page biography of President Grant for Christmas, and I not only loved it, I found it wonderfully inspirational. President Grant failed miserably time and again; he was cheated and lied to by his family and closest friends over and over, and he endured viciously unfair insults […]Read More