Posts

Do Some Loans And Lenders Require More Work From Borrowers?

MASSIVE TECH SPEND – FOR BORROWERS We spend about $750,000 per year on various technology applications with the primary goal of making the mortgage process as simple and as efficient as possible for our clients. This technology includes our point of sale/application system (Blend), our elaborate CRM buildout (Salesforce), our electronic document reading systems (Candor, […]Read More

Domino’s $8 Pizzas & Reduced Commissions; The Future of Real Estate & Mortgages

DOMINO’S PIZZA REIGNS SUPREME When I was in college almost 40 years ago, Domino’s Pizza was a lifesaver b/c poor college kids could get large pizzas delivered for only $6!! What is truly amazing though is that Domino’s is still going strong with the same model, and pizzas only cost $2 more than they did […]Read More

Automation for Survival; Korean Restaurants In El Paso

Every time my wife Heejin and I are in El Paso, Texas we eat at a Korean restaurant. And our most recent trip was no exception. (OK – it might have been our only trip to El Paso, but don’t let that detract from this story 😊.) In all seriousness, Heejin and I really do […]Read More

Why Hiring Recent College Grads In The Digital Age Is SO Necessary And Valuable

We have a large “Technology Committee” that meets every Friday to review and discuss all of our tech issues, opportunities, and solutions.  During last Friday’s meeting, two of our newer team members went on at length about some new thingies they were looking at that would not only improve many of our old thingies but […]Read More

Economies Of Scale; Competing In A Post-Boom World

Last Friday, I blogged about how Ford Motor Company dominated the auto industry in the 1910s by cutting costs so much that they could sell cars for less than 1/4 as much as competitors could. I pointed out how this was likely to happen in the real estate and mortgage industries too at some point, […]Read More

Simple Tech Solutions That Work! Insights from Top Agent Who Uses Them

I have attended hundreds of symposiums, talks, seminars, expos and events of every sort over the last 30 years – giving me more than enough exposure to learn what types of events are the most interesting and rewarding. The events I like the most are: (1) short overall (a few hours at most); (2) comprised […]Read More

2010s = Best Decade Ever? Holy Change Batman!

We are pummeled with negative news every day b/c, frankly, it sells. Fortunately, at the end of every year numerous columnists remind us both of how much improvement we have seen and how quickly things have changed. From the Business Insider, we get Tech Products That Didn’t Exist Ten Years Ago. The list includes the […]Read More

When 6.875% Is a “Low Rate” Online Notary Service Too

ONLINE NOTARY SERVICE We learned about an online Notary service today that can notarize documents for almost anyone at any time from anywhere. This is something we will take advantage of often, and you can check them out at Notarize.com. Sadly, this service will replace many mobile notaries and signing services. This is one more […]Read More

Basketball’s Larry Bird – Hard Work Trumps Tech & Environment

Every Friday, the WSJ has a wonderful feature called “House Call” about a celebrity and the home he or she grew up in. The articles are fascinating b/c the celebrities share insights about their childhoods that we’d otherwise never see. The basketball great Larry Bird was featured recently, and the article did not disappoint. Mr. […]Read More

New Website Launches Today – Finally! And Frankly – It’s Awesome!

As the oldest guy in the office, I rightfully get made fun of for a lot of things. This included our very dated website that I helped create back in 2008. Fortunately, making fun of Jay’s website is now off the table, as we are launching our new website with much fanfare today. Creating a […]Read More

Avg. Tech Wage: $240,000; Must Copy Realtors With Borrower Summaries

A friend emailed me a statistic that said the average wage at tech companies in San Mateo County is $240,000. This is amazing but not that surprising to us b/c so many of our borrowers work for tech companies. This is important to us as lenders and Realtors b/c these borrowers need to be treated […]Read More

Millennials Are Coming/Are Here; Will Dominate Market; Be Ready

I have written several times about the need to be ready for “Millennials,” (young adults who came of age around the year 2000). They are here, and if you are not ready, your business will die. To be ready, you need to be especially tech and social media (Yelp, Facebook, etc.) savvy, and you need […]Read More