Tag Archive for: southwest airlines

Americans Can No Longer Move To Hot Job Markets; Does It Matter?

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SOUTHWEST AIRLINES SAVES ECONOMY? Southwest Airlines and the proliferation of nationwide newspapers (like USA TODAY) were a major reason we saw so much economic growth in the 1980s. So said an economics professor I had in the 1980s. Airlines had recently been deregulated and Southwest was the first to offer dirt cheap flights – that […]Read More

An Homage To My Hero Herb Kelleher of SW Airlines

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I learned this morning in this WSJ editorial that SW Airlines founder Herb Kelleher passed away recently. The man is one of my heroes b/c his entrepreneurial exploits are the stuff of legends. He built one of the world’s mightiest airlines and made air travel far cheaper for everyone despite ferocious opposition from the entrenched […]Read More

“Dear Ms. Crabapple, We Will Miss You. Love, Herb;” 3 Lessons

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Ms. Crabapple was a Southwest Airlines Customer who complained in a letter after every flight; she didn’t like the lack of meals, assigned seating, first class, etc. When Southwest’s founder, Herb Kelleher, saw all the letters, he penned this famous response: “Dear Ms. Crabapple, We will miss you, Love Herb.” We love this story b/c […]Read More