Tag Archive for: responsiveness

Defining Core Values; Customer Testimonial Says It All

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Business gurus often remind entrepreneurs to frequently and openly set out their core values. It is essential for referral partners, customers and employees. When businesses consistently practice and exhibit their core values, their brand and reputation are enhanced.Read More

146 Five-Star Yelps – Responsiveness Is Recurring Theme

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We recently notched our 146th Five-Star Yelp Review - unfiltered that is; we have at least another 80 or so that are filtered because the reviewers are not "frequent Yelpers." In any case, one of the recurring themes throughout all of our reviews (on Yelp, Zillow, website, etc.) is our responsiveness.Read More

“Responsiveness;” Most Important, Simplest But Hardest

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We used to have a business coach who told us to answer all emails and phone calls twice per day at designated times. That worked well in the 1990s but […]Read More