Tag Archive for: congeniality

The Extreme Need for Nice – Part II

My wife Heejin recently received the below text from an agent: “I just LOVE your team. You and Jay did good. These people are such beautiful souls. Jenna really helped […]Read More

I Made the FedEx Lady Cry Yesterday…

I made the FedEx lady cry yesterday. All I did was say “Happy Holidays…” This is what happened. I work from home most mornings, and yesterday was no exception. Around […]Read More

Defining Core Values; Customer Testimonial Says It All

Business gurus often remind entrepreneurs to frequently and openly set out their core values. It is essential for referral partners, customers and employees. When businesses consistently practice and exhibit their […]Read More

The Extreme Need For “Nice;” Congeniality 101 From Dent Man

I bought my daughter a VW Golf for Christmas and she promptly crashed it into a wall. I would make a sexist joke about “women drivers” here, but my son […]Read More