Major Brokerage Shutdown in Bay Area – Biggest Lesson?
Realogy to shutter Climb, integrate it into Coldwell Banker That was the Inman headline and news that shocked the Bay Area last week. It was so shocking b/c Climb has […]
Realogy to shutter Climb, integrate it into Coldwell Banker That was the Inman headline and news that shocked the Bay Area last week. It was so shocking b/c Climb has […]
I love it when clients flame me or JVM about pretty much anything for two reasons: If they are flaming me directly, they are not doing so publicly on social […]
BIG COMPANY WITH BAD REVIEWS TRIED TO RECRUIT JVM A few years ago, a large nationwide mortgage bank was trying to recruit us. They had amazing technology and a very […]
I recently sat on a tech panel where some fascinating survey results were shared. 88% of all homeowners surveyed said they would use their real estate agent again if they […]
NOTE: Despite the cut in the Fed Funds Rate on Wednesday by the Fed, mortgage rates still remain at least 1/4% higher than where they were a few weeks ago. […]
“Everyone Hates Customer Service” was the title of a recent and fascinating WSJ article about large companies using Artificial Intelligence (A.I.) to abuse customers right up to the point...
SOFTWARE FIRM HONORS PROMISES – 20 YEARS LATE I frequently tell a story about a huge mortgage software company (now the biggest in the industry) that came to me in […]
On Friday I blogged about life events that influence a decision to move and big data and mentioned that I’d elaborate on Predictive Analytics today. I mentioned also that we […]
When someone Googles “JVM Lending” two of the most prominent search results are our Glassdoor reviews – and nothing could make me happier! Glassdoor is an extremely popular website where...
I received so much feedback from yesterday’s blog that I felt compelled to follow up today. The responses were so overwhelmingly anti-Yelp, that I actually thought to myself: “poor Yelp”...
Back in the olden days (circa 2004), when loan officers ran up against tough competition they had to buckle down and offer lower rates and better service to compete. In […]
We work with an agent who closes 150 transactions per year, and her “Google presence” is practically perfect. While her Google presence is not the only reason she does so […]
I watched WFG Title’s “Ten Steps to Becoming a Social Media Influencer” yesterday, and step #1 was the best by far! Every Realtor and Lender should become an “influencer” of […]
There is a light bulb in Livermore, CA that has been burning since 1901! It was illuminated (no pun intended 😊) in this recent Planet Money Podcast. Comically, the NPR […]
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